Terms & Conditions
Vouchers are redeemable for certain goods, services or experiences offered by, or facilitated through, the Merchant identified on the Voucher. The Merchant is the issuer of the Voucher and is solely responsible for all matters pertaining to the redemption and use of the Voucher. Furthermore, the Merchant is fully and solely responsible for the care and quality of all goods and services it provides to you and for any and all injuries, illnesses, damages, claims, liabilities and costs (\"Liabilities\") it may cause you to suffer, directly or indirectly, in full or in part, whether related to the use or redemption of a Voucher or not. You waive and release Bandwango and FOX21 SOCO CW, including their subsidiaries, affiliates, partners, officers, directors, employees, and agents, (collectively, the \"Released Parties\") from any Liabilities arising from, related to, or sustained in connection with any act or omission of a Merchant, its employees, agents, contractors, and invitees, in connection with your use of a Voucher or the goods, services or experiences a Merchant provides in connection with the Voucher. Services performed by the Released Parties are provided \"AS IS\" without warranties of any kind, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.
Privacy Policy
The "Food Truck Passport" service is powered and provided by Bandwango, Inc. FOX21 SOCO CW does not store or control your personal data related to the Food Truck Passport service. Bandwango, Inc., (a Delaware Corporation) is a vendor of FOX21 SOCO CW and facilitates the creation, distribution, and redemption of the FOX21 SOCO CW “Food Truck Passport”. This facilitation includes the handling and storage of all data records or personal information collected for the purpose of processing your order. At checkout, Bandwango, Inc. may ask you if you would like to receive marketing communications. If you opt-in, then you will receive communications according to what you opted into. If you wish to be removed from future communications related to the FOX21 SOCO CW “Food Truck Passport” please email optout@bandwango.com or call us Bandwango, Inc. (888) 921-5333. For greater detail of how Bandwango, Inc. handles personal information please see: https://www.bandwango.com/privacy-policy
Refund Policy
Refunds or exchanges on unredeemed vouchers are on a case to case basis. Please contact customer service. Restrictions apply.
Customer Service Hours: Monday - Sunday, 6 am PT - 6 pm PT.
Extensions: Purchase Activation Extensions may be made in certain circumstances by reaching out to customer service to explain the reason for request and will only be considered on unused passes or items that are still within the activation period timeframe. Extensions will not be made in any event past 365 days of the purchase date. Extension requests on events and certain time sensitive admissions will not be honored.
Third Party Refunds and Exchanges: Online Travel Agencies terms and conditions vary. Please see the third party terms and conditions for details.
